SHIPPING POLICY
Spirit Winds can ship to virtually any address in the world

Expedited shipping is available.
Please call (888) 672-4463 for special rates on expedited shipping.

Domestic Orders:

All orders received before 1:00pm (PST excluding weekends and holidays) will be shipped the same day via UPS or Priority Mail. Orders shipped UPS will receive a tracking number so you can better estimate delivery date. Shipments to APO/FPO, Puerto Rico, Alaska and Hawaii will be shipped via Priority mail. APO/FPO and Puerto Rico orders should check the "non US Country" box on the checkout form.

Standard Shipping:

3 to 7 Business Days.

Charges:

The minimum charge is $5.00 and goes by weight. Most orders cost between $5.00 and $6.50 and will be displayed before clicking the final checkout button. Heavy items such as brass or larger items will cost more. All shipments addressed to P.O. boxes will be shipped via USPS
All prices are in United States Dollars.

International orders:

Costs for International shipments vary from country to country. During Checkout, Check the "Non US Country" box instead of state. Fill in all other information. We will need your e-mail address. Use the comments box for additional information or requests. We will e-mail you the cost for shipping and you must approve it before we will send order. If you prefer you can e-mail us with the item name, number and quantities, along with your mailing address and we will send back a quote for the shipping cost via e-mail.

Returns:

No Hassle 100% Satisfaction Guarantee or Your Money Back!
We guarantee every product we sell and we want you to be completely happy with your order so we offer a Complete 100% Satisfaction Guarantee or Your Money Back! We value your patronage and want to keep you as a valued customer for years to come. If for any reason you are unsatisfied just return items within 30 days for a full refund of the purchase price.
Simple and Guaranteed!
There are no returns for CD,s, Books or Video's. All returns must be made within 30 days of purchase. Customer is responsible for all delivery charges unless product is defective.

Send returns to:

Spirit Winds
Returns Dept.
10141 Evening Star Drive #8
Grass Valley, CA 95945

FOR ORDERS ONLY: We are unable to answer questions related to school at this number.

Order online, by phone or fax
9:00am - 3:00pm PST Monday - Friday
Phone - 888-672-4463
International Orders (530) 274-2982
USA Fax - (530) 274-3298
orders@spiritwinds.com